Returns & Exchanges
At Mestiza Filipina, we strive to ensure you are completely satisfied with your modern Filipiniana and heritage-inspired pieces. If your order isn't the perfect fit, we offer returns and exchanges on unworn items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Items
Carefully place the unworn garments with all original tags attached into the original packaging to ensure they are protected during transit.
- 3.Ship It Back
Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized courier location.
- 4.Receive Refund or Exchange
Once our quality control team inspects the returned items, we will process your refund to the original payment method or ship out your new exchange size within 5-7 business days.
